JOB OPPORTUNITY – Office Assistant

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  JOB OPPORTUNITY – Office Assistant Position: Office Assistant Location: Lusaka, Rhodespark A visa and education consultancy is seeking a reliable and organized Office Assistant to support daily operations. Key Responsibilities: Administrative duties Client support duties Office management Requirements: Grade 12 certificate Certificate in Business Administration / Office Management (added advantage) Basic computer skills Good communication skills Ability to maintain confidentiality Experience: 0–2 years in office work or customer care Age: 18–25 years (Female applicants only) 📌 Application Procedures Send your CV to: esthermuma38@gmail.com Deadline: 25 April, 2026 Need CV help
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Store Manager (45hr) - American Swiss Jewellery - Manda Hill

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Store Manager (45hr) - American Swiss Jewellery - Manda Hill

The Foschini Group | Full-time | Lusaka, Zambia

Job Description

Responsibilities:

  • Driving turnover to ensure the achievement of targets
  • Controlling expenses
  • Managing stock losses to ensure shrinkage is in line with the Company standard
  • People management, including recruitment, development of staff, employee relations, performance management
  • Executing in-store merchandising strategy and standards
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications & Experience:

  • A Matric certificate.
  • Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Skills:

  • Builds Customer Loyalty
  • Customer Service Delivery
  • Customer Value Management
  • Customer-Focused Approach
  • Effectively Presents Solutions
  • Initiates Compelling Sales Conversations
  • Knows the Buying Influences
  • Leverages Digital Communications with Customers
  • Manages Resistance
  • Managing the Sales Process
  • Navigates Customer Challenges
  • Negotiation & Selling
  • Planning & Organizing
  • Policy & procedures
  • Strategic Sales Planning
  • Leadership

Behaviors

  • Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
  • Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
  • Customer Focus - understands, anticipates, and meets the needs and expectations of customers
  • Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
  • Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
  • Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
  • Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
  • Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

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